Tuesday, March 10, 2015

'No, GATI, No! by K.J.S.Chatrath

I sent a complaint to GATI about their false reporting about delivering a parcel. Got a computer generated reply. I tried for 3 days and sent 10 reminders. Got the same reply that the matter was being looked into.

Then I had to tell them that I may have to knock at the doors of Consumer Court. Pat came a reply that they were not in a position to locate my complaint.

I protested again and then got a reply,presumably from a human being, just saying sorry without going into any detail.

No, GATI, No. This is no way to treat your customers!

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